BUS301 Business Administration Level 3 sample assignment
This is the BUS301 Business Administration Level 3 assignment sample. In a world where it’s not enough to just be educated and experienced, this course will help you use your experience in socially appropriate ways.
You’ll learn how to support business administration with the most up-to-date technology and develop skills that are necessary for modern businesses.
Assignment solutions of BUS301 Business Administration Level 3
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Assignment Activity 1. Use appropriate business technologies to support business activities.
The four basic ways in which technology can be used in enterprise-level organizations are as follows.
- To absorb IT costs by automating manual processes and performing these tasks quickly and efficiently.
- To protect company data from malicious attacks that have become more sophisticated. – To build solutions that provide a better client experience, including personalized customer service and website content to improve conversion rates.
3. Finally, implementing a CRM system will allow the better stock keeping of inventory making it easier for customers to find products they want without having to call or bother an employee. In other words, the fewer calls they team receives increases the customer satisfaction levels overall. Despite this myriad of benefits many companies still seem hesitant because they fear what could happen if there
Assignment Activity 2. Give examples of cooperative teams – work cooperatively within a team, and contribute to the achievement of objectives.
Teams that can’t get along, or even agree on what the goals are for who they’re working for, usually end up being a group of people that are more intent on self-preservation than helping each other.
These teams may have healthy people in them wasting their time and energy trying to undo the damage caused by the dysfunctional members. On the other hand, those who work cooperatively with a sense of responsibility toward themselves and others find all sorts of benefits – higher productivity and greater success in every area from day-to-day tasks to long-range objectives.
What’s more, when everyone is pitching in it builds better relationships – one aspect crucial to successful teamwork. A cohesive group whose members know how much they rely on
Assignment Activity 3. Select and apply communication and customer service techniques with business stakeholders: written and oral
There are different approaches to customer service. Some people put the highest emphasis on written communications and others prefer to give priority to oral communication.
Customer service professionals need to use a variety of techniques depending on their customers, the issues they encounter, and their own strengths as communicators. For example, an email could be used for an extremely quick turnaround for a customer who wants only a brief answer.
A phone call is preferred when there is time for detailed information exchange or listening carefully before answering specific questions raised by the customer during the conversation. In either case, a professional demeanor with good eye contact will elicit more respect from most customers than casual dialogue without eye contact or any other verbal cues that indicate attentiveness such as “um,” “uh-oh.
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Assignment Activity 4. Illustrate and apply basic problem-solving and decision-making techniques.
There are four questions the problem solver needs to answer:
1) What is the problem? Make sure all stakeholders can articulate their understanding of the problem.
2) Why is solving this problem important? Who cares about solving this problem? What does it matter to them that the problems been solved?
3) What would happen if we didn’t solve this problem now? If we solve it later, when will our deadline be and what time frame are we working with in order to make positive changes+ Would any other areas be affected at all by not solving this issue sooner rather than later.
4) Who can help us solve our current dilemma so we’re armed with a plan for heading towards victory
Assignment Activity 5. Identify effective time management and workload strategies.
Time management is a big key to success because, without it, you can’t organize your priorities. There are many time management strategies that have been discussed for hundreds of years and still today’s expert’s debate what is best. This leads to the question of how to know which one will be most effective with my specific situation. I would suggest starting out with whichever one sounds easiest or like something you think you could stick within the long run, and then adjusting from there.
If you find yourself drowning in work or struggling to get your work done when during times where things should be manageable (ie if this has just started happening), then re-evaluate if any of these aspects need adjustments and try them out again:
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Assignment Activity 6. Demonstrate professional behavior which is ethical, and socially and culturally appropriate to the business entity.
Personally, I think the most important aspect of professional behavior is, to be honest with your coworkers and teammates. If you’re being dishonest about a project, it’s hard for people to trust you. Honesty shows that you care about your work and have respect for your company.
Another important part of professional behavior? Make sure you check in with higher-ups before saying something negative about one of their decisions or ideas in front of others—it’ll come back around on you! Your colleagues might start doubting your opinion if they catch you tearing down what you’re supposed to be representing as an ambassador for the firm.
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